Moffat Theatre

Terms and Conditions

Terms and Conditions for Theatre Ticket Booking Website

1. Introduction

Welcome to Moffat Theatre (“we,” “our,” “us”). By accessing or using our website and services (the “Service”), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please refrain from using our Service.

2. Service Description

Moffat Theatre allows users to view and purchase tickets for theatre performances and related events (“Events”). The availability of tickets, their prices, and other event-related details are subject to change without notice.

3. Booking Process

  • To book tickets, users must provide accurate and up-to-date information, including but not limited to, full name, contact details, and payment information.
  • Ticket bookings are subject to availability and confirmation. A booking is not considered final until you receive a booking confirmation email.
  • All bookings are subject to these Terms and Conditions, and any additional terms related to specific events.

4. Payment Terms

  • Payment for ticket bookings must be made through the accepted payment methods available on the website.
  • All payments must be made in the specified currency. Prices for tickets are displayed on the website and may include taxes or service fees unless otherwise specified.
  • If payment is not received or is declined, the booking will not be confirmed, and tickets will not be reserved.

5. Ticket Prices and Availability

  • Ticket prices are subject to change without notice. We make reasonable efforts to ensure that prices listed on the website are accurate, but errors may occur. If a pricing error is found after a booking is made, you will be notified, and you will have the option to accept the revised price or cancel the booking.
  • We cannot guarantee the availability of tickets for any particular event or performance, and availability may change without prior notice.

6. Cancellation and Refund Policy

  • Refunds or exchanges are subject to the event’s specific terms and the cancellation policy of the event organiser.
  • If you need to cancel a booking, please contact us directly via the provided contact information. We will attempt to assist in accordance with the relevant cancellation policies, but we cannot guarantee refunds for any cancellations.
  • In the case of event cancellation by the organiser, you will be eligible for a refund as per the event’s specific refund policy.

7. Event Changes and Cancellations

  • We reserve the right to modify, reschedule, or cancel any event. In the case of such changes, we will notify ticket holders as soon as possible.
  • If an event is canceled, a full refund will be issued to the original method of payment unless otherwise specified by the event organizer.

8. Access to the Website

  • We strive to ensure that our website is accessible at all times. However, we do not guarantee uninterrupted access to the website and will not be liable for any downtime or loss of service.
  • You agree not to interfere with or disrupt the website or the servers that host it.

9. User Responsibilities

  • You agree to use the website in compliance with all applicable laws and regulations and refrain from using the website for any unlawful purpose.
  • You are responsible for maintaining the confidentiality of your account and login information, and you agree to notify us immediately if you suspect unauthorized access to your account.

10. Limitation of Liability

  • To the fullest extent permitted by law, Moffat Theatre shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or any associated services.
  • We are not liable for any errors in ticket availability, pricing, or event cancellations. Any disputes regarding these matters should be resolved directly with the event organizers.

11. Privacy and Data Protection

  • We respect your privacy and are committed to protecting your personal data. Please refer to our Privacy Policy for information on how we collect, use, and protect your information.

12. Modifications to These Terms

  • We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date. Your continued use of the website constitutes acceptance of any changes to these Terms and Conditions.

13. Governing Law

  • These Terms and Conditions are governed by the laws of [Your Country or Jurisdiction], and any disputes shall be subject to the exclusive jurisdiction of the courts located in [Your Jurisdiction].

14. Contact Information

For any questions, comments, or concerns regarding these Terms and Conditions, please contact us at: info@moffattheatre.co.uk